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‎02-13-2022 08:23 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I tried to change my HDD to an SSD and it wouldn't recognize the drive so I went to the bios to see if I can change the settings to boot from USB and every time I tried the Bios never saved the changes.

I have a 15-bw033wm with an AMD A12 4 Core with 8 Gb of ram.

The updating software doesn't seem to work either.

 

Category:
4 REPLIES 4

‎02-15-2022 01:53 PM

HP Recommended

@Mauigibspn

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Have you installed fresh windows OS on SSD?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎02-17-2022 07:14 PM - edited ‎02-17-2022 07:16 PM

HP Recommended

I don't have a fresh install I cloned the drive. and I cant get a live USB working to install Windows or Linux which I intend to switch to

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‎02-19-2022 02:28 PM

HP Recommended

@Mauigibspn

Thank you for posting back.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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‎02-19-2022 03:01 PM - edited ‎02-19-2022 03:09 PM

HP Recommended

To make a change to the boot order power on and tap the F9 key to enter the boot options.

Select the drive that you want your notebook to boot from.  Follow the screen instructions and let it boot to the selected drive

 

If that does not work:

Your notebook has a RTC battery that is supposed to supply current to the EEPROM chip that holds the BIOS code.

 

As long as it has a reasonable voltage and stored current, the BIOS will remember its settings.

 

When the RTC battery runs out of current , BIOS forgets its settings.

 

RTC battery for your notebook is  HP P/N 922847-001

 

RTC stands for real time clock.

 

Maintenance & Service guide for your notebook. ( In the illustrated parts list on Ch 3, pg 18, item 3)

http://h10032.www1.hp.com/ctg/Manual/c05493256.pdf


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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