• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-25-2018 07:41 AM

HP Recommended

I recently purchased a used HP notebook. The charger that came with it (although it works) doesn't quite fit in the port of the laptop. This concerned me so I immediately switched to using my old HP pavillion charger- will this damage the laptop?

15 people had the same question
3 REPLIES 3

‎01-25-2018 08:50 AM

HP Recommended

Depends...give us the details. The issue is the model of the laptop and the model of the chargers. If the voltage is different or if the watts of the charger is less than the laptop needs yes it can cause problems. Also an ill-fitting plug is a problem. So really you only want to use the "right" adapter for your laptop and not a near-miss. "Close" is only good in horseshoes and hand grenades as they say. 

Was this reply helpful? Yes No

‎01-25-2018 11:52 AM

HP Recommended

 

Well the charger that came with it is 19.5v and the one I have is the same. So will that work?

Was this reply helpful? Yes No

‎01-25-2018 12:29 PM

HP Recommended

That is a part of the information I asked for

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.