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‎11-27-2024 02:02 PM

HP Recommended
Product: HP ElitBook 650 G10 (736W6AX)
Operating System: Microsoft Windows 11

HP ElitBook 650 G10 (736W6AX) The computer is almost new, it worked less than 4 months. Two USB C-type ports disconnected within a few days. There is not even power to the connected devices. The other USB ports work properly. In the device manager, the error "ACPI UCM-UCSI device: Windows has stopped this device because it reported a problem. (Code 43). Removing the device and then updating the configuration eliminates the error for a few seconds (there is no yellow triangle), but then it appears again. During these operations, power is not supplied to the connected devices even for a short period of time. After disconnecting the second USB port, the keyboard stopped working properly. There is no response to about 10% of keystrokes. Should I look for the reasons in the drivers, settings or updates? And which ones? I can't send it in for repair, I need it daily. I'd better buy a new one.

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