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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

Dear HP Customer Support Team,

 

 I am reaching out regarding my HP Spectre x360 Convertible 15-eb0xxx laptop, as I am in need of a replacement battery. Unfortunately, I am unable to open the laptop myself to check the battery's part number, as I do not have the technical expertise to do so.

Could you kindly assist me in identifying the correct battery for this model? If additional details about my laptop are required, I would be happy to provide them.

Thank you in advance for your assistance. I greatly appreciate your help in resolving this matter.

Best regards.

3 REPLIES 3
HP Recommended

Hi:

 

Enter your notebook's product number in the search window at the link below and it should provide the HP part number and description of the battery your notebook uses.

 

https://partsurfer.hp.com/?cjdata=MXxOfDB8WXww&utm_medium=af&utm_source=cj&utm_campaign=Microsoft+Sh...

 

Chapter 3 of the service manual indicates the battery part number and description is:

 

Battery (6 cell, 72 WHr, 3.16 AHr, Li-ion; includes cable)   HP part # L68299-005

 

http://h10032.www1.hp.com/ctg/Manual/c06618425.pdf 

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Thank you so much for the swift response you’re truly a lifesaver!

I just have one more question. How many hours does the battery typically last? Additionally, is there an option to purchase a longer lasting battery for my laptop?

I appreciate your help and look forward to your response.

HP Recommended

You're very welcome.

 

Unfortunately, I would not know the answer to your first question.

 

The battery part number I gave you is the only battery available for your notebook.

 

A 6-cell battery should be a decent battery.  Most notebook batteries are only 3 or 4 cell.

 

 

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