Attempting to remove the back case of my laptop

[MLES]

I would like to increase my RAM from its current 6 GB to 16 GB. I believe I've found a compatible SODIMM on Amazon, but before I order it I would like to make sure I can install it myself. I've made a couple of attempts to remove the back case of my laptop, but none of my screwdrivers (even the tiny precision ones) are working for the two Philips PM2.0×2.0 screws in the optical bay. The manual doesn't say what screwdriver to use. Does anyone know which screwdriver I need, or am I going to have to pay a professional to do this for me?

[banhien]

Hi,

What is the version of your CTO ? For Intel machines, you need to remove

• two Phillips PM2.5×12.0 screws
• two Phillips PM2.0×2.0 screws
• six Phillips PM2.5×6.5 screws
• nine Phillips PM2.5×6.5 screws

Is it still under warranty ? If yes then it is better off to go for a pro because the manual implies this would void warranty.

Regards.

[MLES]

Thanks for the quick reply; yes, I have the Intel version. Its warranty expired in August. I think I saw the part of the manual you're talking about, which is part of why I'm posting here before making any further attempts. If they weren't OK with people taking it apart though, why would they included detailed instructions on how to do so?

[banhien · Accepted solution]

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@MLES wrote:

.... why would they included detailed instructions on how to do so?

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Hi,

There are 2 parts in the book: the first part is for people like you and me and the second part is for HP Authorized Service Provider parts

Regards.