• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hola comunidad, actualmente tengo una 15-da0013la con dos bancos de memoria de 8gb cada uno, (16 gb en total), quiero aumentar a 32 gb.  (DDR4 de 3200, estaria bien?), digame alguna recomendacion?

1 REPLY 1
HP Recommended

Hi:

 

What you want to do should be possible, even though chapter 1 of the manual indicates 2 x 8 GB is the maximum.

 

Chapter 1 of the service manual indicates that 2 x 8 GB is supported.

 

HP 15 Laptop PC Maintenance and Service Guide

 

16 GB is usually sufficient memory for most users but if you feel that there is a reason you need to install 2 x 16 GB, run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Recommended 16 GB memory chips:

 

Timetec 16GB DDR4 2400MHz PC4-19200 Non-ECC Unbuffered 1.2V CL17 2Rx8 Dual Rank 260 Pin SODIMM Lapto...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.