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08-03-2025 12:39 PM
Hi:
What you want to do should be possible, even though chapter 1 of the manual indicates 2 x 8 GB is the maximum.
Chapter 1 of the service manual indicates that 2 x 8 GB is supported.
HP 15 Laptop PC Maintenance and Service Guide
16 GB is usually sufficient memory for most users but if you feel that there is a reason you need to install 2 x 16 GB, run this command to see if that would be possible:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
Recommended 16 GB memory chips: