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Pavilion 15-cs2011tx
Microsoft Windows 10 (64-bit)

May I ask where can I find an authorised service centre for HP laptops in London? What is their contact number? I need to have the mainboard of my laptop replaced.


The mainboard of my laptop suddenly burnt during its sleep mode, with a light blue flash and burnt smell. The laptop cannot work anymore. Since it remains in warranty, I need to have it repaired as soon as possible. Thanks.

1 ACCEPTED SOLUTION

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HP Recommended
3 REPLIES 3
HP Recommended
HP Recommended

Yes, I managed to call the support team with the number [edited], and they are following this case up. I am awaiting their further instructions. Thank you for your help.

HP Recommended

Prego.

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