Auto scroll down issue across all applications.

[Sbdp-Das_93]

I am  using a HP Notebook(X64) and I am facing auto scrolling down issue across all applications, be it a simple pdf file or google search or YouTube surfing. It just keeps on scrolling down and even forceful scroll up doesn't work. I tried rebooting and formatting to the same Windows 10 version and tried using an external mouse. The issue still persists. Please help urgently as it is becoming very difficult to open any application as all have a scrolling functionality. 

[Riddle_Decipher]

@Sbdp-Das_93 I suggest you attempt using an alternate/external mouse.

(If that works when the touchpad is disabled on device manager, it would mean that it's a touchpad failure,

However, if the external mouse doesn't work either, it could be a software/driver issue).

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

• 1.   Click on Start and type ‘Device Manager’.
• 2.   Click Device Manager.
• 3.   Click + sign next to Mouse.
• 4.   Right-click on mouse entry and choose "uninstall".
• 5.   Restart your computer.

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