Automated Battery Calibration is not supported on this system?

[Chaerami]

I have my HP Spectre 13 x360 for almost 6 years and today I encountered an issue which is the battery percentage not going up even though it's plugged in. Though when I unplug it, the battery percentage goes down and I'm scared that it will not turn on anymore if I let it go down to 0% that's why I just kept it plugged in. I tried powering it off then do a component test on the battery, but whenever I try clicking the calibrate option, it always say "Automated Battery Calibration is not supported on this system". Is there any way I can fix this?  

[ub6424 · Accepted solution]

Hello @Chaerami 

Sorry to hear that you are having problems ... I would like to help you.

Take time and do the following trick ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Enter BIOS

- Turn off the computer and wait five seconds

- Turn on the computer, and then immediately press the [ESC] key repeatedly until the Startup Menu opens

- Press [F10] to open the BIOS Setup Utility or [F2] to open HP Diagnostics

===>>> Let it stay there or run HP Diagnostic Test loops to drain battery

===>>> Don't start windows operating system !

===>>> Don't connect charger !

===>>> Wait until notebook is switching off automatically !

Note: If you unexpectedly started Windows, you have to repeat (1) (2)

(4) Plugin charger and wait until battery is fully charged 

===>>> Don't start windows operating system !

===>>> Check charging led !

(5) If you do have no charging led, wait at least 2 hours ...

(6) Start notebook and log in to windows. Now windows acpi battery device and battery management system are synchronized. windows <battery status> should show 98-100% battery level.

(7) If battery level is too low and it's loosing capacity too fast, it has to be replaced !

(8) Please report your results