Automatically shutdown

[Amalnath]

My computer automatically shut down in below 50% and i charge the laptop it will show 10%. Is my battery going to dead? And also my laptop will charge normal during pc is off, but during my pc is active,  charging will be on and off

[The_Fossette]

@Amalnath

I reviewed your post and I understand that the computer shuts down when the battery is below 50%.

Don’t worry, I assure you I will try my best to get this sorted.

Yes, it looks like the battery is gone bad based on your description. Let's try the below steps to make sure whether it is the battery or something else causing this issue.

I recommend you update the BIOS from the below link and check if it helps.

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100871.exe

If you continue facing the issue, then run a test on the battery following the steps in the below article.

https://support.hp.com/in-en/document/c04700771

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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