Aux port not working

[gtxarpit]

Laptop was working fine till yestayest but today i don't know i can't insert my headphones in the the aux port of the laptop.... 

[Jeet_singh]

@gtxarpit,

Welcome to HP Support Community,

Are you using the 3.5mm jack or USB powered headphones?

Have you tried to check with an different headphone? As it could also be an issue with the cable.

If it's USB powered, make sure other devices are being detected on the USB port, if not, it could be a USB port issue: Click here to troubleshoot.

If it's the 3.5 mm headphones, try the below steps:

Ensure that your headphones are connected to the right jack plug. 

Make sure the device is recognized by the computer

1. Connect the device to the computer.

2. From the Start screen, type sound to open the Search bar, then select Sound from the search results.

3. Click the Playback tab in the Sound window.

4. Right-click an empty area of the Sound window.

5. Click Show Disabled Devices and Show Disconnected Devices.

6. If the device is listed as "Currently unavailable" or "Not plugged in," disconnect it, then reconnect it to the port. If the device is still not detected, refer to the Check the headphones or headset section of this article to check the device and connections.

7. Test the device by sending a signal from the sound source. For example, play a .mp3 music file to test the headphones or speak into the microphone to test a headset.

If it's not detected, then either your drivers are missing or the headphone jack itself has failed.

It's not the drivers, considering the speakers are fine, so we can rule that out,

If you have the headphone showing under playback devices, Then all you need to do is set them as the default and that should fix your problem.

Let me know how it goes!

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