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07-18-2020 02:15 PM - edited 07-18-2020 02:16 PM
My understanding is that this laptop should have two RAM slots available. However when I opened it today, there is only one slot, and that is occupied by the stock 4gb RAM card that came withwith the machine.
07-18-2020 03:35 PM
The specs of your machine is
https://support.hp.com/au-en/document/c06227127
It has Intel Pentium® Gold 4417U (2.3 GHz, 2 MB cache, 2 cores) processor therefore it only has one slot of RAM. Only Core processor machines have 2 slots of RAM.
You can replace 4GB with 8GB (max) using
https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct14549226 (will run at 2133MHz)
Regards.
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