• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Slim Desktop PC S01-pF3000i (6V2M1AV)

I'm still awaiting a reply to my case reference number in regards to the extended warranty which was purchased with the computer and should be for 3 years. I'm still wating for find out and the case has been opened a week. Can you tell me what is happening please?

 

Thanks

 

Sam

1 REPLY 1
HP Recommended

Hi @Sam195173, Welcome to the HP support community. 

 

Please help us with your HP unit serial number and the product number along with the case ID on a private message for further assistance. 

 

Here is the link to find the product number:- Click here 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name. 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.