cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
3 2 1 1
Message 1 of 7
719
Flag Post

Solved!

BATTERY LIFE

HP Recommended

Does any body else have a ridiculous battery life with the HP ENVY Notebook??? i bought mine around 2 months back, it seems to be getting worse, i have nothing but the bare basics running and the screen brightness set to 70% when on battery life, i literally was using a single website with only that open within 10 minutes i have drained the battery down to 79%! do i have a faulty battery? ive ran the tests which comes back with OK thats certainly not OK for me!

6 REPLIES 6
Highlighted
Level 17
Level 17
42,757 42,546 6,798 11,872
Message 2 of 7
Flag Post
HP Recommended

Which Envy notebook? They have been making them for years. If you ran the battery diagnostic, how many cycles is it saying you have on the battery? Likely not too many on a 2 month old laptop, granted. But the battery is warranted for a year and if you are getting less than an hour runtime I would make my case for a replacement. 


0 Kudos
Highlighted
Author
Level 1
3 2 1 1
Message 3 of 7
Flag Post
HP Recommended

Hi huffer, thank you for your reply. ironically its the HP ENVY Notebook-13-d008na (ENERGY STAR) POR94EA

cycle count is at 29/1000, i would suggest it is over an hour run time but even with the battery saver turned on i would say 2hours maximum when the description when i bought suggested upto 6 hours, i unerstand this is an estimation but the rates in which i am draining the battery for what i am using it for just dont seem right.

 

 

0 Kudos
Highlighted
Level 17
Level 17
42,757 42,546 6,798 11,872
Message 4 of 7
Flag Post
HP Recommended

Agreed. You are going to have to make a big stink about it to get any help because unless it tests as bad in the diagnostic HP is not going to want to replace it. But 2 hours is just not adequate. You should get at least 4-5. 


0 Kudos
Highlighted
Author
Level 1
3 2 1 1
Message 5 of 7
Flag Post
HP Recommended

thanks huffer, il give it a go and contact hp tomorrow.

0 Kudos
Highlighted
New member
1 1 0 0
Message 6 of 7
Flag Post
HP Recommended

Bought the extended 2-year warranty on 2 HP Notebooks Model 15-ba113cl. Batteries last 4 hours max. with power saver on and low light! Lady at HP is trying to convince me that 4 hours is normal! This is NOT acceptable! This is the 21st century; these aren't laptops from 1990!

0 Kudos
Highlighted
Level 17
Level 17
42,757 42,546 6,798 11,872
Message 7 of 7
Flag Post
HP Recommended

The problem is the chemistry of Lithium has not really changed since 1990. I generally have to agree that 4 hours is not terrible battery runtime. 


0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation