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Microsoft Windows 11

Hi, I've plugged in my Bluetooth adaptor for my pc. I've previously used it on windows 10 and the manufacturer states its compatible with windows 11. unfortunately it doesn't work I'm getting a message "BCM20702A0 Driver is unavailable" has anyone resolved this issue for themselves?

 

2 REPLIES 2
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In a couple forums its reported that if you go to the device in Device manager, right click and choose update driver, call up the list of available drivers and install the generic bluetooth driver, it will work in Windows 11. 

 

https://www.reddit.com/r/techsupport/comments/iaz5g0/i_fixed_my_bcm20702a0_driver_error_by/?rdt=3869...

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Thanks Huffer that link helped 

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