• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP — 15-da0313ur
Microsoft Windows 10 (64-bit)

Where to see what my laptop 84A6 / 84A7 / 84AA / 84AB or 84A8 / 84A9 / 8532/8533?

5 REPLIES 5
HP Recommended

Hi:

 

That info should appear in the BIOS' system information section.

HP Recommended

thanks for the support,

 

need my to go to the BIOS to see this information?

HP Recommended

You're very welcome.

 

That is correct.

 

To access the BIOS information, restart the PC. 

 

Tap the ESC key at the beginning of the HP welcome screen to get the menu of options.

 

Select the F10 setup option, and press the Enter key.

 

There should be information regarding the BIOS family and BIOS version installed.

HP Recommended

thank you very much, I understand, I thought maybe there are other options

HP Recommended

Anytime.

 

You may also be able to find that info by running this free utility that I zipped up and attached below.

 

Run the program.  Close out of the summary report.

 

On the left side of the program window, click on the Motherboard item.

 

On the right side of the window will be a lot of information regarding the motherboard.

 

There is a BIOS section and it should tell you the BIOS family and BIOS version (about 2/3 down the report window).

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.