• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Laptop PC 15-dy2000 (2D115AV)

I bought a brand new Crucial P3 Plus 4.0 NVMe SSD and my bios would detect it however I could not change the SATA mode and did not have access to the Advanced tab in the bios as well as not being able to change the boot order. I spent 6 hours searching through threads and found a solution that took less than 2 minutes to complete. This is the solution I found:

 

If your BIOS detects your new NVMe but Windows Installer does not, you have the option to load a driver when you are on the Windows Installer Disk Selection screen. I found a particular driver/ controller that does not require a specific NVMe drive because it works with pretty much any drive. 

 

Instead of following and foreign, specifically Russian, videos for solving this problem I would check this out. 

 

1. Power on Computer (Also try to have all USB drives connected before power on if you are still experiencing problems.)

2. Push ESC or F10 until you are able to enter the Boot Selection Window. (If you have a boot password set, enter it first and then immediately hit ESC or F10.

3. Select your USB with the .ISO or Media Creation Tool installed on it. It is recommended to have a second USB that will contain the drivers needed to allow the installer to recognize your drive.

4. Confirm your keyboard, language and select either repair PC or Install Windows and check the box stating you understand everything will be wiped.

5. Accept the policy.

6. This next window is where all available drives that are detected show up along with their partitions and allocation sizes. It is also where you will see the option to "Load Driver".

7.  Next Insert your second USB that contain the extracted files from the folder f6vmdflpy-x64.zip

7a. Files can be found here in Paul_Tikkanen's Post: f6vmdflpy-x64.zip - Paul_Tikkanen's Post 

VMD Driver Files.png

8. Select Load Driver

9. Find the drivers on the second USB you plugged in. (Might want to have it plugged in before you turn the PC on.)

10. Make sure the box that says "Hide Incompatible Drivers" is checked.

11. For the drivers that are present select the one that says Controller.

12. When you go back to the screen that shows available drives. Select refresh and your drive should now be visible and usable to the installer.

 

If you have any questions just message me and I can clarify.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.