BIOS Recovery for retried product

[Dogah]

Help me to recover BIOS for my product which is retired 

[Sneha_01]

Hi @Dogah 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Recovering the BIOS on an HP product, especially if the device is retired or no longer supported, can be tricky, but it’s not impossible. HP typically provides BIOS updates for active products, but for products that have been retired, you may still be able to recover or restore the BIOS using certain methods.

Here’s a step-by-step guide to help you recover your HP BIOS, even if your product is retired:

1. Check HP’s Support Website for BIOS Recovery Files

Even if your product is retired, HP may still host older BIOS versions on their website. Here’s how to check:

1. Go to the HP Support Website:
   • Visit HP’s support page.
2. Enter Your Product Information:
   • Type in your product name or serial number in the search box. If the product is retired, HP might suggest drivers for legacy devices.
3. Search for BIOS Recovery Files:
   • Go to the Drivers & Downloads section for your device.
   • Even for retired products, HP sometimes makes BIOS and Firmware files available for download.
4. Download the BIOS Update:
   • If you find a BIOS update available for your model, download it. If you don't find a BIOS update, you may need to explore other recovery methods.

2. Perform BIOS Recovery Using a USB Drive

HP has a BIOS recovery method that works by using a USB flash drive. This process is often used when the BIOS is corrupted, or if your system won't boot up properly.

What You Need:

• A USB drive (at least 1GB, but 8GB is recommended).
• A working computer to download and transfer the BIOS recovery file.

Steps for BIOS Recovery:

Create a BIOS Recovery USB:

• If you have access to another working HP computer, you can download the latest BIOS for your device (or the specific BIOS version you need) from the HP website and use that to create a recovery USB.
• Alternatively, HP’s BIOS Recovery Utility (if available) might be able to create the USB recovery file for you.

Prepare the USB Drive:

• Plug the USB drive into a working computer.
• Format the USB drive as FAT32 (this is crucial for BIOS recovery to work).

Download the BIOS File:

• If you downloaded a BIOS update file, it will typically be in a .exe format. However, some older versions might be in .bin or .rom format.
• If the file is a .exe file (and you're using a working computer), you can simply run the .exe file to extract the necessary files onto the USB drive.

Place BIOS Recovery Files on the USB Drive:

• For HP systems, the recovery file might need to be extracted to the USB drive as-is (not inside any folder).
• If you have a .bin or .rom BIOS file, it should be placed directly on the root of the USB drive.

Start the Recovery Process:

• With the USB drive plugged into the retired or non-booting HP laptop, turn off the laptop completely.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support

[Azucho98]

HP removing BIOS files from product support pages is far beyond stupidity.  As often as BIOS corrupts in their machines, this information should be available even after the product is "retired".

I repair HP laptops and not having this information available is going to really hurt.