BIOS Update from Serial Number and Download do not match

[yash-j]

My product name is HP Pavilion 15t-au000 CTO (ENERGY STAR). My product ID is T9Y67AV.  The serial number is [edited]. I need to update my BIOS. I have downloaded the BIOS file sp96552.exe and CREATED a usb drive with bios files.

HOWEVER, my system id is 820C and there is no file named 0820C.bin in the download. There are various files called 0820D.bin, 08209.bin but no 0820C.bin. What should I do? 

PLEASE DON'T GIVE ME INSTRUCTIONS ON HOW TO UPDATE THE BIOS. I ALREADY KNOW THAT FROM YOUR DOCUMENT. ALSO I NEED TO UPDATE BIOS ONLY FROM MY USB (HP DIAGNOSTICS UEFI) SO PLEASE DON'T GIVE ME INSTRUCTIONS ON HOW TO UPDATE BIOS FROM WINDOWS. 

PLEASE BE SPECIFIC IN YOUR ANSWER.

[The_Fossette]

@yash-j,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues updating the BIOS on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I see that the BIOS you have downloaded and trying to install is the correct BIOS for your computer. I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

I hope that answers your question and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!