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- HP Community
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- BIOS Updated, but needs to be done every time I boot up?

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02-07-2020 08:52 AM
After removing Avast 60 day free upgrade trial and Avast 30 day Driver update trial programs after only 1 day as it caused major delays in reboot startup. I ran all of the tests over 4 hours long, including the Extensive HP Diagnostic tests, and all systems Passed with no issues. However, I now have to run the Bios update (WIN + B) every time I start up my laptop. And it takes at least 30 - 45 minutes to boot up to where I can access my programs with no problem. Once it is up and running I have not issues except some latency on every request. I did not have that issue before the Avast programs were installed. Very disappointed in the performance impact Avast created. Now I need to reboot using the Bios update steps each time. Any way to avoid having to do this besides re-imaging the laptop? Thank you for any advice you can provide. I know there is a simple solution out there for me to perform.
02-10-2020 05:46 PM
@Alambl Greetings from the HP Community!
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
I suggest making use of the Avast removal tool to ensure its completely removed, that said, ensure you install updates from the HP website (more reliable) and check if that works.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-11-2020
08:50 AM
- last edited on
02-11-2020
10:14 AM
by
Cheron-Z
Sorry for not including all of my laptop details ... here they are for reference.
Model Number: E1P12AV
Model Description: HP Envy Quad 17T-J100 Notebook PC
Serial Number: [edit]
Order Date: 10/27/2013
Ship Date: 11/13/2013
I did use the Avast removal tool option and updated from the HP website, but the issue still continues. I need to run the BIOS update steps, Windows + B, key at startup. Not a deal breaker, but takes a little more time to boot up each time.
02-11-2020 12:22 PM
@Alambl To confirm, you don't update the BIOS each time you perform a BIOS recovery using the Windows+B key to restart, do you? If you are, please don't update it, as it doesn't seem to be working, and BIOS updates are mostly installed only to resolve certain issues, if you don't have those symptoms, you don't have to update the BIOS.
That said, I suggest you boot into the safe mode and check if this issue occurs, if it doesn't, we may need to create a new user account and check if that works,
If that doesn't help either, we will need to reset the OS: click here for steps.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.