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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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@heymoud wrote:

Also not working 😔


Your answers and explanations are very thin. Can you please explain exactly what is not working? Otherwise I can't help you any further....

 

Kind regards

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i turned off computer, waited 5 seconds, but after starting computer and continuously pressing ECS, BIOS Setup Utility was not open. I pressed to ESC until the Windows opened, maybe BIOS Setup Utility was skipped because any error

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Hello @heymoud 

 

As workaround please connect external <USB wired> keyboard and try again to enter BIOS.

See previous post

 

Kind regards

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Hello 

What is the last version of THE BIOS for my PC 

 

 

 

 

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Hello @heymoud 

 

Open the back cover and locate the RTC (realtime clock) CR2032 battery. It should have 3V (Volts), if not -> replace !

 

Kind regards

 

 

HP Recommended

I do not understand

Can you elaborate please

HP Recommended

Hello @heymoud 

 

Please ask a friend/neighbor/acquaintance who is good with computers to help you.

 

Kind regards

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