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‎08-19-2024 04:12 PM

HP Recommended
Product: HP Pavilion - 14-ce0502na

The BIOS isn’t detecting the new M.2 SSD or a new SATA SSD I have installed. When I press F2 during startup, two drives are visible. The new SSD is also visible in the devise manager but it's not appearing in the Windows Drive list.

I want to install a fresh copy of Windows 11 on the new drive. Could you please assist me with this?

Category:
2 REPLIES 2

‎08-19-2024 04:21 PM

HP Recommended

The product specs for your notebook indicate that it came with a 128 GB SATA SSD.

 

Did it also come with a 2.5" mechanical hard drive you replaced it with that was not listed in the specs?

 

Did you replace the 128 GB M.2 SATA SSD with another M.2 SATA SSD or a NVMe SSD?

 

Even though the drive doesn't show up in the BIOS/Boot options menu, you should be able to install windows on the M.2 drive and the Windows boot manager will determine what drive to boot from.

 

In notebooks with dual drive configurations, the operating system goes on the M.2 SSD and the 2.5" drive is to be used for storage only.

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‎08-19-2024 07:11 PM

HP Recommended

Yes, it came with 128GB M.2 SATA SSD. I have replaced it with a 256GB M.2 SATA SSD. The device did not come with a mechanical HHD.  I have recreated bootable USB, let's see.

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