• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-18-2023 05:12 PM

HP Recommended
Product: 255 G7
Operating System: Microsoft Windows 10 (64-bit)

I don't have storage or advance menu in BIOS to can check my SSD disk is available or not.

Totally can't find SSD disk in BiOS, How can I unlock or active storage menu in BIOS ?

In Addition can I use SSD disk with HDD disk in the same time?

Ans also I set administrator password, How can I dellet it?

Category:
1 REPLY 1

‎07-18-2023 05:35 PM

HP Recommended

Hi:

 

What model AMD processor does your notebook have?

 

Only the 255 G7 notebook's with the Ryzen processors support NVMe SSD's if that is what you installed.

 

The other models with the AMD 'A' Series processors only support SATA M.2 SSD's not NVMe.

 

You can use the SSD along with the HDD but you cannot have an OS on the hard drive, or the notebook will not boot from the SSD.

 

If you want to no longer have an administrator password in the BIOS, see if this discussion is of help to you...

 

The problem is, I have no idea if this is the same procedure used for your specific model notebook, so if it doesn't work, you will lock yourself out of the PC.

 

Solved: how to disable bios password - HP Support Community - 4856624

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.