• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ProBook 470 G5 Notebook PC

Although I set the BIOS option "maximize battery health" the loading doesn't stop at 80% but continues to 100%.

What can I do?

2 REPLIES 2
HP Recommended

There is a discussion about the problem here, but no resolution.

 

You might try a battery calibration since you made a change in the BIOS.

https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Hello Louis125.

 

I'm pretty sure you don't have to do anything at all, and that the BIOS option is being correctly applied.

 

Let me explain what I mean: Early BIOS versions on your system had the battery stop charging at 80% with this setting, and you would see the level stop rising at 80% if you clicked on the battery icon. However, on September 2021 HP made a change to the way the BIOS handles charging, and issued an appropriate BIOS update. You can read about this change here: HP Battery Health Manager setting change . The BIOS update for your system that implemented this change was the sp134279 (info) . After updating to this version (or higher), and according to the HP document I linked to before, when setting the maximize battery option the firmware reduces the maximum allowed capacity of the battery to 80%, and this new lower capacity is charged at 100% (of the 80% allowed). The operating system (Windows) doesn't see what's actually happening and shows a fully charged battery.

 

The only way for someone to make sure that the battery is charged at 80% (other than looking at the BIOS option) is by running a monitoring program or app that can read the battery's wear level. Since the firmware sets the new battery capacity as 20% lower than its designed capacity, the wear level will be 20% higher than before, and the battery's health will be 20% lower (a new battery will read 20% wear and 80% health). You can run this simple Nirsoft portable program and read the Battery Health info.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.