cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
Konsultor
New member
4 0 0 0
Message 1 of 2
74
Flag Post

BIOS update from USB outside of Windows doesn't match HP instructions from web site

‎05-11-2020 11:13 PM

HP Recommended
Product: Omen 15-dc0051nr
Operating System: Linux

Prepared a blank USB drive (printed with the hp logo 🙂 for a BIOS upgrade to an Omen laptop according to the instructions at

https://support.hp.com/us-en/document/c00042629?jumpid=hpr_r1002_usen_link3

Restarted.  Pressing ESC to reach the management menu and picked F2 for Diagnostics.  That brings up the choice of checking RAM, HD, or Language in text mode.  There is no graphical app for "PC Hardware Diagnostics UEFI" as shown in the instructions and thus no option to upgrade the  BIOS.   I'm on openSuse 15.1 alone;  there is no version of Windows on this machine.

The current BIOS version is F.03, the original.  Downloaded F.12 today, to prepare the USB drive on another machine.  There are enough security issues that I want to move to the latest version.  Any suggestions on why the update doesn't start?

1 REPLY 1
Highlighted
Lil_Boy_Blue
Level 12
7,692 7,654 329 689
Message 2 of 2
Flag Post

‎05-12-2020 02:12 AM

HP Recommended

Hi
Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833
https://support.hp.com/us-en/document/c04126730

 

 

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation