BIOS update issue

[Yodabacsi]

Dear All,

I have an HP ENVY x360 - 15-bp102n latop. I check in my laptop has a old BIOS ver 38. I download from HP webpage two newer version (rev 42, rev 44) I tried to install booth without sussecc. After the .exe installation, nothing happened. Not start the BIOS update softver.
Do anyone has this problem? How can I solve it?

Thank you for your support!

[Lil_Boy_Blue]

https://support.hp.com/us-en/document/c02693833

[Yodabacsi]

Thank you, but not start the bios update program. I download the sp88814.exe click for install, and than nothing happened.

[Lil_Boy_Blue]

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

The model number you give is incomplete, however...

sp93263 is a later version.

HP ENVY x360 - 15-bp102nb You are downloading the following file:

File File size File Name

HP Notebook System BIOS Update (Intel Processors)

36.7 MB

sp93263.exe

and may not fully unwrap.

[Yodabacsi]

SKU:

2ZJ65EA#UUG

Operation system:

Windows 10 64 bit Home

[Lil_Boy_Blue]

Hi

https://support.hp.com/us-en/product/hp-envy-15-bp100-x360-convertible-pc/16851044/model/19768275

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-bp100-x360-convertible-pc/16851044/model...

Hopefully you can see what I get when I try to download.

It wants/needs the

HP Download and Install Assistant.

[Yodabacsi]

Dear Sir,

I started to dowload, the assistant download it, and than start the installation, but the BIOS update not start.  I give administration permission.

[Lil_Boy_Blue]

Hi
Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833

My final suggestion is to make a Flash Drive version if you can.

Step 2: Create a USB recovery drive

Install a BIOS recovery file from the HP website using a USB flash drive. To complete this step, you need a second working computer with an active Internet connection.

VIDEO

Creating a BIOS Recovery Flash Drive for HP Notebooks

Learn how to create a BIOS recovery flash drive for HP notebooks that have had hard drive failure or no longer have the HP_Tools volume or partition.

[Yodabacsi]

The issue that the InstallShield Wizard  start, I ckick to the next and than nothing happened.

I tried in 3 computers, and the same result.

[Lil_Boy_Blue]

Hi

I think the software package is possibly broken, however I did download sp93263.exe.

AND using 7zip expanded/extracted the file list, therein.....

s:\biosdl>dir

15/03/2019 18:20 <DIR> sp93263     (extracted from the .exe file)
15/03/2019 17:56 38,391,480 sp93263.exe

s:\biosdl\sp93263>dir
Directory of s:\biosdl\sp93263

15/03/2019 18:20 <DIR> InsydeFlash
16/11/2018 08:22 19,230,261 InsydeFlash.exe
15/03/2019 18:18 <DIR> Lakers_F44
16/11/2018 08:22 19,230,261 Lakers_F44.exe

Directory of s:\biosdl\sp93263\InsydeFlash

15/11/2018 10:54 9,177,600 08313F44.bin
15/11/2018 10:45 9,177,600 083C83CF44.bin
15/11/2018 10:51 9,177,600 083C8C3F44.bin
01/11/2018 15:07 <DIR> CrisisFolder
07/07/2017 06:51 249,856 CrisisKeyDLL.dll
01/11/2018 15:07 <DIR> DEVFW
25/03/2013 11:39 231,936 FlsHook.exe
25/03/2013 11:39 195,584 FlsHookDll.dll
26/04/2017 03:29 215,040 FormatFat.dll
04/11/2010 10:36 944,664 FWUpdLcl.exe
03/11/2017 06:35 8,868 h2offt.cat
03/11/2017 06:35 3,964 H2OFFT.inf
03/11/2017 06:35 62,904 H2OFFT32.sys
03/11/2017 06:35 76,728 H2OFFT64.sys
15/03/2018 10:24 924,160 InsydeFlash.exe
15/03/2018 10:23 1,820,160 iscflash.dll
15/11/2018 16:57 35,705 platform.ini
15/11/2018 17:02 35,666 platform8313.ini
15/11/2018 17:02 35,672 platform83C8.ini
15/11/2018 17:02 35,672 platform8C38.ini
24/08/2017 10:13 246,272 WDFInst.exe

Directory of s:\biosdl\sp93263\Lakers_F44

15/11/2018 10:54 9,177,600 08313F44.bin
15/11/2018 10:45 9,177,600 083C83CF44.bin
15/11/2018 10:51 9,177,600 083C8C3F44.bin
01/11/2018 15:07 <DIR> CrisisFolder
07/07/2017 06:51 249,856 CrisisKeyDLL.dll
01/11/2018 15:07 <DIR> DEVFW
25/03/2013 11:39 231,936 FlsHook.exe
25/03/2013 11:39 195,584 FlsHookDll.dll
26/04/2017 03:29 215,040 FormatFat.dll
04/11/2010 10:36 944,664 FWUpdLcl.exe
03/11/2017 06:35 8,868 h2offt.cat
03/11/2017 06:35 3,964 H2OFFT.inf
03/11/2017 06:35 62,904 H2OFFT32.sys
03/11/2017 06:35 76,728 H2OFFT64.sys
15/03/2018 10:24 924,160 InsydeFlash.exe
15/03/2018 10:23 1,820,160 iscflash.dll
15/11/2018 16:57 35,705 platform.ini
15/11/2018 17:02 35,666 platform8313.ini
15/11/2018 17:02 35,672 platform83C8.ini
15/11/2018 17:02 35,672 platform8C38.ini
24/08/2017 10:13 246,272 WDFInst.exe

SO IT IS ACTUALLY ALL THERE.

But how you get it to run is beyond me.