• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 17-ar050wm
Microsoft Windows 10 (64-bit)

I've been running this laptop for about 2 weeks now after adding memory to max it out at 16gb. Today the assistant decided to update my bios to F-27 Rev. A. Now my memory shows to be 8.06gb. I can't find any place where I can download and rollback the bios. Any help would be greatly appreciated!

1 REPLY 1
HP Recommended

@Cwoody1130

 

Welcome to the HP support community.

 

Perform a BIOS recovery on the notebook

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

    • If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for only 2 to 3 seconds.

    • If a BIOS recovery message repeatedly displays, continue to the next section to Recover the BIOS using a USB recovery drive.

    • If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.

    • If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS for more information.

    The HP BIOS Update screen displays and the recovery begins automatically.

    HP BIOS Update recovery in progress

If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.

 

Refer tgus HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.