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‎10-08-2023 12:50 AM

HP Recommended
Product: HP Pavilion - 15-au189tx
Operating System: Microsoft Windows 11

I have a HP laptop. I want to update it's BIOS but when I try to use the sp111733.exe, it says "the BIOS update is blocked on this device". If I use a flash drive, it opens up three files in UEFI hardware diagnostics and if I click on one of em, it says that the BIOS isn't intended for this device. Please help.

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1 REPLY 1

‎10-08-2023 06:23 AM

HP Recommended

@IngeniousGuy,

 

See this post below that deals with the same problem as yours. Let us know how it goes.

Solved: Re: BIOS update problems - HP Support Community - 8653891

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