BIOS white blank screens error

[pixelated_]

Ok so I know many people have this error and I have tried removing the cmos battery forcing a bios update from both cloud and USB stick and I have tried reinstalling windows top IS THERE ANYWAY TO FIX THIS AT HOME I have finally gotten a GPU for this to use as a server but need to get into the bios to do it

[Kuroi_Kenshi]

Hi @pixelated_,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[pixelated_]

the pc is OMEN by HP 25L Gaming Desktop GT15-1104

[Kuroi_Kenshi]

Hi @pixelated_,

Thank you for the response.

Try these steps:

Perform a Hard Reset

A hard reset can help reestablish the connections between the BIOS and hardware. Follow these steps:

1. Turn off the computer.
2. Remove the computer from any port replicator or docking station.
3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
4. Unplug the AC adapter from the computer.
5. Press and hold the power button for at least 15 seconds to drain residual power.
6. Plug the AC adapter back into the computer, but do not connect any of the peripheral devices.
7. Press the power button to turn on the computer.
8. If a startup menu appears, use the arrow keys to select Start Windows Normally, and then press the Enter key.
9. After reconnecting each of the peripheral devices, run Windows Update and HP Support Assistant to update all device drivers.

Examine the Environment and Connections

Ensure all cables and connections are secure and there are no compatibility issues with peripherals:

• Check all cables and connections to be sure that no connections are loose.
• Confirm that power sources are good, such as AC outlet or adapter, power strip. Test with a verified working AC outlet.
• Isolate the computer from sources of electromagnetic interference (EMI), such as cell phones, two-way radios, floor mats, fans, and other electronic motors.

Update BIOS and Drivers

Updating to the latest BIOS version and drivers can resolve many issues. You can use HP SoftPaq Download Manager (SDM) or HP System Software Manager (SSM) to download all appropriate updates for the selected HP models.

Reseat Cables and Connections

Improper or loose connections can cause many problems. Ensure all internal connections are secure:

• Reseat the battery into the battery bay.
• Reseat memory modules to ensure they are properly connected.
• Reseat the hard drive to resolve a POST error.
• Reseat the keyboard cable.
• Reseat the wireless module and antenna cable.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[pixelated_]

I tried all of that I just ended up taking the drive out and flashing prox mox to it on another pc so now I can use it for what I want honestly no offense but you guys should look into a fix for it at your company it would help a ton of people

[Kuroi_Kenshi]

Hi @pixelated_,

Thank you for your feedback, and we truly appreciate you sharing your experience.

We're glad to hear you found a workaround by flashing Proxmox from another PC. I completely understand your frustration, and no offense taken at all, your input is valuable.

I'll be sure to pass your comments along to our team.

If there's anything else we can assist you with, feel free to reach out anytime.

Warm regards,