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Locked

‎01-18-2020 09:45 AM

HP Recommended
Product: Probook 6360b
Operating System: Microsoft Windows 10 (64-bit)

Hi fellows ,i already took  out the cmos baterry  and didn´t work ,would you mind to help me please?

1 REPLY 1

‎01-18-2020 09:48 AM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

 

Most HP business notebooks including the one you have, do not generate system disabled codes.

Also, removing the CMOS battery will not clear the P/W.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

The forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

Therefore, this topic is being locked.

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