BK03XL New Battery size mismatch

[Sharanya_Das]

Hi

My new battery for BA073TX laptop  i.e BK03XL which have a HP part no - 916366-421 just arrived.When trying to install,I found that the new battery is slightly big & not getting installed.I bought the battery from a reputed seller who sell genuine HP parts in India & he is saying that the battery is not counterfeit.Is this type of incident familiar to anyone or any news regarding HP BK03XL battery??

The battery is so rare that it is very much critical to find in India.Also,as usual,HP service is tremendously bad here.If anyone can provide the dimensions regarding an original HP BK03XL,please do so??I've attached pics for reference.Green marked is the old one & the red marked is the new battery!!

Please reply....

[Lil_Boy_Blue]

Hi

Cannot see the pictures.  However...

Your search for BA073TX returned the following results :

Product numbers matching your criteria :
HP Pavilion x360 Convertible 14-ba073TX 2FK60PA

Which is a ...  Product Number : 2FK60PA   ---   Description : HP PAVILION X360 - 14-BA073TX

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=2FK60PA

916811-855 Assembly-battery 3C 41Whr 3.6Ah LI BK

####

No additional information for BK03XL  found in PartSurfer.

So if the pictures get approved then perhaps someone else will be better able to help.

[Sharanya_Das]

The product code that i mentioned before is matching for both old & the new battery!

[Lil_Boy_Blue]

Hi

Still no pictures.

[Sharanya_Das]

I don't know why the pictures are not appearing.I am sending once again,please check....

[Lil_Boy_Blue]

Still can't see your pictures.

[Sharanya_Das]

The old pics are now visible for the guest users also!I think you will be able to see the pics now....Please check!!

[Lil_Boy_Blue]

Hi

I see the pictures.

Both seem to have the same part number.

Therefore should be inter-changeable.

[Sharanya_Das]

That is the query!

If both have same part no,they how can the new battery be slightly big?Did HP made some dimensional changes or is it simply a counterfeit??

The seller shipped me another battery! Let's check if that fits or not....

[Sharanya_Das]

good news is,I got the 2nd battery from the seller & it perfectly fitted in my laptop.But,the bad news is,from the appearance,I am not sure if it is a genuine spare or not.I've already installed the battery in a hurry!Also,the back-up time is significantly improved.Please tell me whether there is a way to identify if the battery is genuine or not?I am sharing the HPBC battery check results!

& this is the powercfg -energy results from windows....

Power Efficiency Diagnostics Report
Computer Name 	DESKTOP-B5BCPT5
Scan Time 	2020-02-13T17:19:58Z
Scan Duration 	60 seconds
System Manufacturer 	HP
System Product Name 	HP Pavilion x360 Convertible 14-ba0xx
BIOS Date 	07/26/2017
BIOS Version 	F.23
OS Build 	18363
Platform Role 	PlatformRoleMobile
Plugged In 	false
Process Count 	238
Thread Count 	2853
Report GUID 	{9e6c7ce9-c2a0-46f7-a636-3b7b994dc4cf}
Analysis Results
Errors
Power Policy:USB Selective Suspend is disabled (On Battery)
The current power policy has globally disabled USB selective suspend.
Power Policy:USB Selective Suspend is disabled (Plugged In)
The current power policy has globally disabled USB selective suspend.
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 	20.72
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Device Drivers:
Devices with missing or misconfigured drivers can increase power consumption.
Device Name 	Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Device ID 	ROOT\NET\0002
Device Status 	0x1802401
Device Problem Code 	0x16
Warnings
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 	10000
Maximum Timer Period (100ns units) 	156250
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 	10000
Requesting Process ID 	12468
Requesting Process Path 	\Device\HarddiskVolume4\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HPBC.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 	10000
Requesting Process ID 	11636
Requesting Process Path 	\Device\HarddiskVolume4\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Power Policy:Display timeout is long (On Battery)
The display is configured to turn off after longer than 5 minutes.
Timeout (seconds) 	900
Power Policy:Display timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds) 	1800
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	6824
Average Utilization (%) 	5.74
Module 	Average Module Utilization (%)
	4.66
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.47
\SystemRoot\system32\ntoskrnl.exe 	0.20
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	HPSF.exe
PID 	11636
Average Utilization (%) 	1.31
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.42
\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 	0.12
\Device\HarddiskVolume4\Windows\System32\win32u.dll 	0.11
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	2352
Average Utilization (%) 	1.23
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.44
\SystemRoot\system32\ntoskrnl.exe 	0.27
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.18
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	HPBC.exe
PID 	12468
Average Utilization (%) 	1.20
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.39
\Device\HarddiskVolume4\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\996cd1a75c20ce6e697aad199323707b\WindowsBase.ni.dll 	0.14
\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 	0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	bdservicehost.exe
PID 	1640
Average Utilization (%) 	0.97
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.51
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.14
\Device\HarddiskVolume4\Program Files\Bitdefender\Bitdefender Security\framework.dll 	0.09
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	System
PID 	4
Average Utilization (%) 	0.88
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.66
\SystemRoot\system32\DRIVERS\atc.sys 	0.06
\SystemRoot\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_5cd48d8408c0e5b5\igdkmd64.sys 	0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	MemCompression
PID 	3360
Average Utilization (%) 	0.75
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.75
\SystemRoot\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_5cd48d8408c0e5b5\igdkmd64.sys 	0.00
\SystemRoot\system32\hal.dll 	0.00
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	dwm.exe
PID 	12948
Average Utilization (%) 	0.59
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Windows\System32\dwmcore.dll 	0.16
\SystemRoot\system32\ntoskrnl.exe 	0.11
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.09
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	16368
Average Utilization (%) 	0.52
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.19
	0.16
\SystemRoot\system32\ntoskrnl.exe 	0.05
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	vpnui.exe
PID 	6956
Average Utilization (%) 	0.37
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.657_none_5f5ddf35821cdb6c\GdiPlus.dll 	0.21
\SystemRoot\system32\ntoskrnl.exe 	0.05
\SystemRoot\System32\win32kbase.sys 	0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	9768
Average Utilization (%) 	0.37
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.10
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.08
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	explorer.exe
PID 	11052
Average Utilization (%) 	0.33
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.11
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.04
\SystemRoot\System32\win32kbase.sys 	0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	Adobe CEF Helper.exe
PID 	7428
Average Utilization (%) 	0.31
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\CEF\libcef.dll 	0.16
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll 	0.04
\SystemRoot\system32\ntoskrnl.exe 	0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	Creative Cloud.exe
PID 	3988
Average Utilization (%) 	0.31
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\CEF\libcef.dll 	0.09
\SystemRoot\system32\ntoskrnl.exe 	0.07
\Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll 	0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	15768
Average Utilization (%) 	0.29
Module 	Average Module Utilization (%)
	0.23
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.02
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	8072
Average Utilization (%) 	0.28
Module 	Average Module Utilization (%)
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.20
\SystemRoot\system32\ntoskrnl.exe 	0.03
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	5808
Average Utilization (%) 	0.26
Module 	Average Module Utilization (%)
	0.20
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.02
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	csrss.exe
PID 	9068
Average Utilization (%) 	0.26
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.11
\SystemRoot\System32\win32kfull.sys 	0.06
\SystemRoot\System32\win32kbase.sys 	0.06
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	firefox.exe
PID 	10504
Average Utilization (%) 	0.26
Module 	Average Module Utilization (%)
	0.21
\Device\HarddiskVolume4\Program Files\Mozilla Firefox\xul.dll 	0.02
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.00
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name 	rundll32.exe
PID 	13004
Average Utilization (%) 	0.21
Module 	Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 	0.09
\SystemRoot\system32\DRIVERS\atc.sys 	0.03
\Device\HarddiskVolume4\Windows\System32\ntdll.dll 	0.02
Platform Power Management Capabilities:Wireless access point does not support WMM Power Save
The wireless access point the computer is connected to does not support WMM Power Save Mode. The wireless network adapter cannot enter Power Save mode to save energy as defined in Wireless Adapter Power Policy.
SSID 	SHARANYA
MAC Address 	60:e3:27:62:7f:14
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 	10000
Requesting Process ID 	12468
Requesting Process Path 	\Device\HarddiskVolume4\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPBatteryCheck\HPBC.exe
Calling Module Stack 	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
	\Device\HarddiskVolume4\Windows\System32\kernel32.dll
	\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
	\Device\HarddiskVolume4\Windows\System32\kernel32.dll
	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 	10000
Requesting Process ID 	11636
Requesting Process Path 	\Device\HarddiskVolume4\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Calling Module Stack 	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
	\Device\HarddiskVolume4\Windows\System32\kernel32.dll
	\Device\HarddiskVolume4\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
	\Device\HarddiskVolume4\Windows\System32\kernel32.dll
	\Device\HarddiskVolume4\Windows\System32\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name 	Custom
Plan GUID 	{a8893f2d-8e7c-448e-816c-b24251c97792}
Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality 	Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode 	Balance Video Quality and Power Savings
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality 	Balanced
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode 	Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
USB Suspend:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information
Battery ID 	273333-54-5DBK03041XL
Manufacturer 	333-54-5D
Serial Number 	273
Chemistry 	LION
Long Term 	1
Sealed 	0
Design Capacity 	39143
Last Full Charge 	39143
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported 	false
S2 Sleep Supported 	false
S3 Sleep Supported 	true
S4 Sleep Supported 	true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported 	false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 	0
Index 	0
Idle State Count 	3
Idle State Type 	ACPI Idle (C) States
Nominal Frequency (MHz) 	2712
Maximum Performance Percentage 	114
Lowest Performance Percentage 	29
Lowest Throttle Percentage 	3
Performance Controls Type 	ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 	0
Index 	1
Idle State Count 	3
Idle State Type 	ACPI Idle (C) States
Nominal Frequency (MHz) 	2712
Maximum Performance Percentage 	114
Lowest Performance Percentage 	29
Lowest Throttle Percentage 	3
Performance Controls Type 	ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 	0
Index 	2
Idle State Count 	3
Idle State Type 	ACPI Idle (C) States
Nominal Frequency (MHz) 	2712
Maximum Performance Percentage 	114
Lowest Performance Percentage 	29
Lowest Throttle Percentage 	3
Performance Controls Type 	ACPI Collaborative Processor Performance Control
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 	0
Index 	3
Idle State Count 	3
Idle State Type 	ACPI Idle (C) States
Nominal Frequency (MHz) 	2712
Maximum Performance Percentage 	114
Lowest Performance Percentage 	29
Lowest Throttle Percentage 	3
Performance Controls Type 	ACPI Collaborative Processor Performance Control