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‎07-25-2022 03:32 PM

HP Recommended
Product: HP ENVY Laptop - 13-ba0002na

Hello,  my laptop's hinge is broken and has even cause the bottom of my screen to crack. Please can this be fixed? 

Thank you.

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1 person had the same question
2 REPLIES 2

‎07-25-2022 04:12 PM

HP Recommended

Anything can be fixed if you spend enough money. It has to be examined in detail to figure out how much repair it needs. Also I am going to try to escalate and see what can be done by HP. No promises. 

1 person found this reply helpful
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‎07-26-2022 02:53 AM

HP Recommended

Okay thanks.  So how do I get it to an Hp repair center to be fixed. Any location?? Cos I don't know any. 

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