BSOD NMI_HARDWARE_FAILURE

[EmilKr]

Hello. I have tried almost everything at this point. Using different software etc, to update and reinstall/disable drivers. Ran RAM tests and everything else suggested in other posts related to this BSOD error.

The only thing I have come across that fixes it, is disabling/removing my driver for Intel UHD Graphics 630. I tried installing older drivers for this videocard, but the BSOD happens again. For now, my laptop works fine without the Graphics driver, but it is not optimal.

Any suggestions?

Thanks, Emil.

[Raj_05]

Hi @EmilKr,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred.

Provide the laptop serial number or the product number for further assistance.

Here is the link to find the product number:- Click here
 

Take care and have a good day. 
 

Alden4
HP Support

[EmilKr]

Hey there. Sorry for the late reply. Haven't been using my laptop too much lately and been very busy with work.

Here's My product:

ZBook 15v G5 Mobile Workstation

2ZC56EA

CND0152JWV

[Raj_05]

Hi @EmilKr,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

BSOD stands for "Blue Screen of Death", and NMI_HARDWARE_FAILURE is one of the error codes that can be displayed on a Windows computer when it encounters a critical system error.

NMI stands for "Non-Maskable Interrupt", which is a type of hardware interrupt that cannot be ignored or disabled by the system. NMI_HARDWARE_FAILURE indicates that the computer has encountered a hardware problem that it cannot recover from, such as a failure in the CPU, RAM, or other critical system components.

When this error occurs, the computer will typically display a blue screen with the error message and then automatically restart. To troubleshoot the issue, you should try to identify any recent hardware or software changes that might have caused the problem, check the system logs for any relevant error messages, and run diagnostic tests on your hardware components to check for any issues. 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[EmilKr]

I have tried running all the cmd scripts and programs to check for hardware errors that I know of and could find, but it All says everything is fine. 

When I disable the integrated intel uhd 360 graphics driver, that fixes it. With that driver off, i No longer Get Any blue screen, but ofc my laptop isnt running very good with that disabled. Anything I can do?

[Raj_05]

Hi @EmilKr,

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support