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‎07-15-2018 04:05 PM

HP Recommended
Product: Hp notebook 15-ay011nr
Operating System: Microsoft Windows 10 (64-bit)

I need advice regarding removal of back cover of my notebook to change hard drive. I can't pry it off as manual suggests. Any tricks to this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2018 04:50 PM

HP Recommended

Hello @Scotts7272,

 

Firstly, this video should help considering that it covers the same laptop series: https://www.youtube.com/watch?v=z7vnW2cI6ZE

 

OK ensure you've taken out all the screws as well as the optical drive. There should be a total of 12 screws, including the one that secures the optical drive. (If you have one)

 

Then on this laptop, as you can see from the manual on pages 52-53, you need to pry open the bottom cover. This is done by getting a nylon pry tool and slowly prying it in between the top cover and bottom cover (It's in the video). If you don't have a pry tool, you can substitute by grabbing an old gift card or credit card. 

 

Work your way around the laptop until you can finally pop the bottom cover off and you should have a full view of the internals.

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

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2 REPLIES 2

‎07-15-2018 04:50 PM

HP Recommended

Hello @Scotts7272,

 

Firstly, this video should help considering that it covers the same laptop series: https://www.youtube.com/watch?v=z7vnW2cI6ZE

 

OK ensure you've taken out all the screws as well as the optical drive. There should be a total of 12 screws, including the one that secures the optical drive. (If you have one)

 

Then on this laptop, as you can see from the manual on pages 52-53, you need to pry open the bottom cover. This is done by getting a nylon pry tool and slowly prying it in between the top cover and bottom cover (It's in the video). If you don't have a pry tool, you can substitute by grabbing an old gift card or credit card. 

 

Work your way around the laptop until you can finally pop the bottom cover off and you should have a full view of the internals.

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎07-15-2018 07:44 PM

HP Recommended

Thank you, worked like a charm, very easy!

Was this reply helpful? Yes No
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