Backing up HD of dead computer

[Jim_M5]

My Spectre X360 stopping charging (and the battery is now dead) and when BestBuy analysed the computer, they determined the mother board was bad.  I called HP and set up a mail in order to repair the computer but they said I needed to backup the hard drive in case they had to reimage it.  I went to BestBuy to see if they could back it up and after looking at it, they said the HD connection appeared to be a priority size  and they had nothing that could connect to it.  Any suggestions on what to do next or do I just take my chances that HP will not do anything to the HD.  It is my daughter's college computer and it still has some school work on it that she did not get backed up.

[REO51ST]

Welcome to the forum @Jim_M5

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

HP Notebook PCs - How Do I Find My Model Number or Product Number?

https://support.hp.com/us-en/document/c00033108

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS

[Jim_M5]

Model is  HP Spectre X360 - 13t Touch Laptop

and product number model is Y5W39AV

[iomare]

Hi,

The problem is that you have an M2 PCIe NVMe drive in the PC and an external adapter is not too common even in computer repair shops. They are available such as this one PCIe to USB linked below:

https://www.amazon.com/ADWITS-High-Performance-Adapater-External-Enclosure/dp/B07F2S836J

If you insert the drive in there you can use it as a regular external hard drive and recover the files from the drive.

Otherwise you will need to find a PC with a M2 PCIe NVMe slot and insert the drive to recover the files from it. Maybe you even have a new PC at home which has one of these slots.

Hope it helps,

David

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[Jim_M5]

Hi David,

I ordered the adapter and should have it by Saturday.  I'll let you know if it works.

Thanks,

Jim