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‎03-12-2025 07:58 AM

HP Recommended
Product: HP 255 15.6 inch G9 Notebook PC (50J80AV)

Hi! I just purchased an HP 255 G9 Notebook. I noticed that the backlight keyboard will turn off after 30 seconds. I did checked the BIOS setting I selected Never to turn but once I login back to windows its turning off after 30 seconds. Any ideas or is this an on going issue with the HP 255 G9?

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‎03-12-2025 08:24 AM - edited ‎03-12-2025 08:26 AM

HP Recommended

Unfortunately, that is by design.

 

All of HP's laptops with backlit  keyboards do that.

 

" I did checked the BIOS setting I selected Never to turn but once I login back to windows its turning off after 30 seconds"

 

I suspect you are talking about a power setting.There is no BIOS backlighting option that I have ever heard of or seen in BIOS.

 

That setting  will not have any effect on the backlit keyboard.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎03-12-2025 08:24 AM - edited ‎03-12-2025 08:26 AM

HP Recommended

Unfortunately, that is by design.

 

All of HP's laptops with backlit  keyboards do that.

 

" I did checked the BIOS setting I selected Never to turn but once I login back to windows its turning off after 30 seconds"

 

I suspect you are talking about a power setting.There is no BIOS backlighting option that I have ever heard of or seen in BIOS.

 

That setting  will not have any effect on the backlit keyboard.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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