• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-22-2023 04:14 PM - last edited on ‎12-23-2023 05:34 PM by Retired

HP Recommended

Curious to know if the 15.6 Raydon 5 has backlit keyboard. Help! 

thank you in advance

John ODonnell
Category:
3 REPLIES 3

‎12-24-2023 09:55 AM - edited ‎12-24-2023 09:57 AM

HP Recommended

If I had a clue as to what a "15.6 Raydon 5 " was, I would let you know.


While logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.


The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.

 

If an HP laptop has a backlit keyboard there will be an icon .

 

backlight key icon.png

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-25-2023 05:50 AM

HP Recommended

Erico, my sincere apologies. I didn't think to specify exactly what the computer was. 15.6", running Rayzen 5 OS. The SKU is 8F1A6UA#ABA. But, by the looks of the diagram you've provided, I unfortunately do not have the back lit keyboard for my F4 key is blank. Thank you for your help! 

John ODonnell
Was this reply helpful? Yes No

‎12-25-2023 10:55 AM

HP Recommended

YOU're welcome.

 

Merry Christmas!

 

BTW it is Ryzen 5. That is the AMD processor, not the OS. The OS will be Windows or a Linux flavor.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.