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‎01-27-2021 06:36 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hardware is not holding up to to the test of time. My expensive HP 360 spectre  bottom casing is opening towards the sides of the laptop. How can I fix this? Even though my warranty is up, this cover should not be opening like this. I see that it is a common issue amongst these laptops so I am concluding it is faulty engineering.

2 REPLIES 2

‎01-28-2021 09:59 AM

HP Recommended

@KaLa2

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎02-03-2021 07:47 AM

HP Recommended

Please provide a working number to get in contact with someone. The link you provide is not working

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