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7bk922
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Solved!

Base System Device - Win 10 upgrade

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HP Pavilion dv6700 Entertainment Notebook PC series
Microsoft Windows 10 (32-bit)

Device Manager shows two Base Systen Devices need drivers.

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Paul_Tikkanen
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Hi, @7bk922

 

You need this driver for the base system devices...

 

This package contains the driver for the Ricoh 5-in-1 Card Reader for the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softlib/software9/COL19729/ob-55777-1/sp37726.exe

 

 

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CF4
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TheOldMan
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From the page posted by @CF4, it seems that model came with Vista.  Is that correct?

BTW: it would help the search if you posted the hardware ID's that Device Manager has for those two items.


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Paul_Tikkanen
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Hi, @7bk922

 

You need this driver for the base system devices...

 

This package contains the driver for the Ricoh 5-in-1 Card Reader for the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softlib/software9/COL19729/ob-55777-1/sp37726.exe

 

 

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7bk922
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Thank you Paul_Tikkanen you solved my problem of no drivers for Base Systen Devices

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Paul_Tikkanen
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You're very welcome.

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