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‎04-14-2020 11:33 AM

HP Recommended
Product: Elitebook 8460w
Operating System: Microsoft Windows 10 (64-bit)

Hello,I'm getting an error message that my Base Device drivers are missing. This occurred after plugging in a 1394a,2 slot Firewire card into the pci slot to run a Mackie 1640i audio mixing board for live streaming a band. I signed up to HP support assistant,ran all the test's and was notified that the drivers were missing but wasn't given an option as to where they can be downloaded. The laptop recognizes the Firewire but when I plugged in my new video camera it briefly worked,stopped  hasn't been recognized by my streaming app. Equipment being used: HP Elitebook 8460w,Mackie 1640i mixing board,OBS streaming software,youtube livestream.  The camera works perfectly with my desktop pc and other HP laptop but they're both too under-powered to live-stream a band. The takeaway is where can I find Base System Device driver's? Thank you all for any help!! 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-14-2020 11:55 AM

HP Recommended

Hi:

 

You need this driver for the base system device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe

 

 

View solution in original post

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3 REPLIES 3

‎04-14-2020 11:55 AM

HP Recommended

Hi:

 

You need this driver for the base system device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe

 

 

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‎04-14-2020 08:51 PM

HP Recommended

Thank you so much Paul! I found some other models that you responded to but couldn't find mine. Thanks again!!

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‎04-14-2020 09:13 PM

HP Recommended

You're very welcome.

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