Batter for laptop not getting recharged properly

[Karamveer2000]

I have to keep my laptop plugged in while I use it. Otherwise, if I use it without charging, it gets switched off when the battery is around 50%. I need to get my battery replaced. What is the procedure to do that.

[Hawks_Eye]

Hi @Karamveer2000 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

I understand how frustrating it must be to deal with a battery that won’t hold a charge properly. 

Since your laptop shuts down around 50% battery, it’s likely that the battery has degraded and needs replacement.

Steps to Replace Your HP Laptop Battery

 

1. Check Battery Health

• Open Command Prompt and type:powercfg /batteryreport
• This will generate a battery report showing its current capacity vs. design capacity.

 

2. Find the Correct Replacement Battery

• Visit the HP Parts Store and enter your laptop model to find a compatible battery.
• Alternatively, check the bottom of your laptop or inside the battery compartment for the battery part number.

 

3. Purchase a Genuine HP Battery

• Always buy genuine HP batteries to ensure compatibility and safety.
• You can order from HP’s official store or authorized resellers.

 

4. Replace the Battery

• If your laptop has a removable battery, simply swap it out.
• If it has an internal battery, follow these steps:
  1. Power off the laptop and unplug it.
  2. Remove the back panel using a screwdriver.
  3. Disconnect the old battery and replace it with the new one.
  4. Reassemble the laptop and power it on.

Let me know if you need help finding the right battery! I appreciate your patience while we work through this.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye