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HP Recommended
HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

Salve a tutti, la batteria del mio laptop HP Pavilion x360 Convertible 14-cd0xxx non è più funzionante. Dove posso trovare una batteria compatibile? Visti i tempi posso effettuare da me la sostituzione a casa?

Numero di serie computer: 8CG8245WSW

 

Dati batteria

Numero CT: 6GGWHN5GWAU8L1

2 REPLIES 2
HP Recommended

Hi,

The part number for the battery is 920070-856

They can be hard to find. Try searching with part number online as they are not available in HP Parts store.

You couls see if they can help you here

https://www.eetgroup.com/it-it/?term=920070-856

 

On page 35 of service manual you can see the steps to replace the battery.

http://h10032.www1.hp.com/ctg/Manual/c06140017

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Hey @SerenaM1 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

 

 

@iomare 

Thank you as always !

 


Regards,

MarcusC

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.