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‎05-01-2023 10:37 PM

HP Recommended
Product: OMEN by HP Laptop PC - 15-ax033dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hello,

On startup my battery Primary (internal) battery error "601". After some time with the battery error my laptop boots with black screen with blinking CAPS lock. Will replacing battery fix for 601 and booting issues?

 

Thanks

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1 person had the same question
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Accepted Solutions

‎05-01-2023 11:43 PM

HP Recommended

@Ank001 

 

Please use the following Guide

 

             https://support.hp.com/us-en/document/ish_7041771-7042020-16

 

Regards.

BH
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2 REPLIES 2

‎05-01-2023 11:43 PM

HP Recommended

@Ank001 

 

Please use the following Guide

 

             https://support.hp.com/us-en/document/ish_7041771-7042020-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎05-02-2023 01:05 AM - edited ‎05-02-2023 01:06 AM

HP Recommended

@Banhien Than you for the reference. Just wanted to check if you are aware if black screen while trying to boot might be caused as part 601. (My notebook runs once it boots up issue is initial booting.

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