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‎04-21-2024 03:33 AM

HP Recommended
Product: HP Pavilion - 15-cc544na
Operating System: Microsoft Windows 11

Hi,

 

I have installed a new battery into my HP Pavilion laptop 15-cc5xx & now it needs calibrating.

 

How do I do this please?

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3 REPLIES 3

‎04-21-2024 03:42 AM

HP Recommended

@Gary2004 

 

Please use the following Guide

 

             https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

Regards.

BH
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‎04-21-2024 03:58 AM

HP Recommended

Hi,

 

I have tried this but I do not have the option it offers, please see attached.

Screenshot 2024-04-21 084005.png

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‎04-24-2024 03:04 AM

HP Recommended

 Banhien,

 

I have tried the link HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support but  does not work for my laptop, I do not have the option to select on screen so reverted to running the battery down to zero and then re-charging the battery to 100% again.

 

However I still have the message via HP Support Assistant that "Battery: Calibration needed".

  

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