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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery Calibration issue

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03-29-2025 04:17 AM
Hey there
I have been facing an issue with my laptop
Which us HP Pavilion laptop 14 bk0xx
My original battery got swollen due to overcharge so i replaced my battery (model Ht03xl) i completed the initial calibration and then i installed new window
And now my laptop gets shut down at 60% and dont turn on till plugged in again and charging starts from where it turned iff (e.g 58%)
Also it takes 4-5 hours to complete charging
Maximum time for charging upto 60 and then suddenly to 100 in no time
Hp support assistant showed health to b ok but needed calibration
But in this case when laptop turned off again and again at 60 or below how i can discharge it completely
- Kindly guide me about the issue
03-29-2025 12:18 PM
I suggest providing the actual HP product name and productID (SKU) of your laptop.
Watch this official HP video to learn how to identify your HP laptop
Only use genuine HP batteries that have the HP part number and the HP logo on them.
Non-genuine (generic), ( i.e HT03XL) batteries are known to sometimes not work as expected because of their non standard programming of the internal BMS (battery management system) chip.
If you read through threads in the forum related to problems after battery replacement you will see many members who have used generic batteries complaining that they are not working as expected.
Buying a cheaper generic battery can cause unexpected issues.
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