Battery Calibration needed every month or so

[olaaji]

Hello. Since I changed the battery to my HP EliteBook 840 G3 Notebook PC last year, the battery hasn't gone a month without it notifying me through the HP Support Assistant app that battery calibration is needed. 

Please what can I do to resolve this?

[Raj2111]

Hi @olaaji 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Steps to Resolve Battery Calibration Issues

Calibrate the Battery:

• Charge the Battery: Fully charge your battery until it reaches 100%.
• Use the Laptop: Once fully charged, use your laptop normally until the battery drains completely, and the laptop shuts down.
• Leave it Off: After it shuts down, leave the laptop off for about 5-8 hours.
• Recharge: Plug it back in and charge it to 100% again without interruption.

Check Battery Health:

• You can check the battery health using HP’s built-in diagnostics:
  • Open the HP Support Assistant.
  • Navigate to Battery Check and follow the prompts to assess the battery health.
• Alternatively, run a battery report:
  • Open Command Prompt as an administrator.
  • Type powercfg /batteryreport and press Enter.
  • Check the report generated in your Documents folder for insights on battery health.

Update Drivers and BIOS:

• Ensure that all drivers, especially for the battery and chipset, are up to date. You can do this via the HP Support Assistant or by visiting the HP website.
• Check for BIOS updates, as a newer version may address battery management issues.

Check Battery Compatibility:

• Make sure that the replacement battery is genuine and compatible with your EliteBook 840 G3. Non-genuine batteries can lead to calibration and performance issues.

Use HP Battery Calibration Tool:

• Some HP laptops come with a battery calibration tool in the BIOS. Restart your laptop and enter the BIOS by pressing Esc or F10 during startup. Check for any battery calibration options.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support