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‎06-16-2021 09:32 PM

HP Recommended
Product: Pavilion Laptop PC 14-dv0000
Operating System: Microsoft Windows 10 (64-bit)

I am using a new Pavilion Laptop PC 14-dv0000 laptop. In the HP support assistant, it shows a notification on battery calibration is required. I have done below steps a few times:-

  1. Connect the AC Adapter.
  2. Fully charge your battery (99%-100%).
  3. Keep the AC Adapter connected to the computer for 3 hours with the battery fully charged (99%-100%).
  4. Launch HP Battery Check using HP Support Assistant and calibrate the battery.

The result still shows that it need to be calibrated. can advice on this

Category:
1 person had the same question
2 REPLIES 2

‎06-16-2021 11:42 PM

HP Recommended

@Kash8 

 

Please use the following Guide

 

          https://support.hp.com/au-en/document/c04700771

 

Regards.

BH
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‎06-17-2021 08:30 PM

HP Recommended

Hello Banhein,

 

I have used that method as well. Then when I try to calibrate the battery, it still shows that battery need to be calibrated. 

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