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‎07-01-2021 03:53 AM

HP Recommended
Product: Pavilion 14E007TU
Operating System: Microsoft Windows 10 (64-bit)
I am experiencing sudden discharge of my laptop battery. Battery check in hp assistant shows calibrate. I attempted to calibrate several times by charging and discharging process through component test.  Each time, after completion of the "preferred" calibration process, it showed a message - "battery needs calibrated (20)".

The battery is bought online 6 months before and is under warrenty.

Any insight to solve this issue will be appreciated.

 

Thank you

Category:
1 REPLY 1

‎07-01-2021 05:49 AM

HP Recommended

Seems the battery has a problem and you might want to explore getting a new one under warranty. It's failing the tests. 

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