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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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I suggest using the Windows Battery report to get a clear picture as to the actual state of your laptop's battery.
If your laptop's battery has been in use for a few years, there is a chance that it may be at a tipping point in its service life where replacement may be required.
See the article I wrote at the link that explains how to use it.
What a battery calibration actual does is reset the charge full point to actual compared to where it once was.
Lithium Ion and other batteries do lose charge capacity over time.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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