• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-10-2020 11:33 AM

HP Recommended
Product: 15-ek0002nt
Operating System: Microsoft Windows 10 (64-bit)

Hello, I bought an Omen game computer for 15-ek0002nt version. The thing that strikes me is that the computer gets stuck while playing. During this time, the battery is sometimes fully charged. Will the battery continue to charge after it's fully charged? Or just use my power from the charger? I will be glad if you can resolve the questions that are on my mind. Thank you very much in advance.

1 REPLY 1

‎10-10-2020 01:01 PM

HP Recommended
@aattk wrote:

....The thing that strikes me is that the computer gets stuck while playing. During this time, the battery is sometimes fully charged. ..

@aattk 

 

No, chargers and batteries are now smarter than you thought. They will stop when battery is 100% and use charger to run machine

 

Please use the following guide to keep battery healthy


              https://support.hp.com/au-en/document/c01297640


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.